I am aware that life happens. If you are needing to cancel, please let your stylist know 48 hours in advance, 72 hours in advance for all chemical & extension services so that it allows other clients the opportunity to book desired appointment. A non refundable cancellation fee equaling out to 30% of all booked service(s) will be applied to all appointments that are not cancelled with E.Monroe Beauty Bar + Hair Lounge policies. Cancellation fees cannot and will not be applied as a deposit.
LATE POLICY: All scheduled appointments that are 15 minutes late will need to reschedule with the stylists. DEPOSITS and PAYMENTS : All requested deposits are non refundable. Payment must be made prior to your appointment. Deposit may be used towards desired service. This secures your appointment slot and guarantees service by stylist. Once service has been rendered, a final payment is due (NON REFUNDABLE). Client understands that if service is not rendered within 30 days of booking consult and/or making the payment- your deposit is forfeited and a new deposit will need to be placed in order to book an appointment with desired stylist at E.Monroe Beauty Bar + Hair Lounge.